Resolved after 22 hours 52 minutes, affecting Core Platform, on July 14, 2021.
Adobe has identified the problem, and they have made some adjustments to improve performance. We are closely monitoring Adobe Analytics API to ensure everything resumes running as expected ASAP.
Affected components
Update timeline
- investigating Jul 14, 2021, 03:51 PM UTC
The Adobe Analytics API experienced an outage on 7/12, which has caused them to be backlogged. Claravine is working with Adobe and monitoring the performance sending to Adobe.
- monitoring Jul 15, 2021, 12:30 AM UTC
Adobe has identified the problem, and they have made some adjustments to improve performance. We are closely monitoring Adobe Analytics API to ensure everything resumes running as expected ASAP.
- resolved Jul 15, 2021, 02:44 PM UTC
Adobe has resolved the issue, and Claravine has confirmed the resolution.
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