Resolved after 4 hours 27 minutes, affecting Core Platform, on June 9, 2022.
The issue has been resolved. Please contact your Claravine CSM if you have further questions.
Affected components
Update timeline
- investigating Jun 09, 2022, 03:13 PM UTC
We are aware of an issue affecting the delivery of emails due to a partial outage of the email partner we work with. We are monitoring the situation and working with Mailgun to resolve the issue as quickly as possible. For updates, please visit our partner's status page: https://status.mailgun.com/
- identified Jun 09, 2022, 03:14 PM UTC
The issue has been identified, and we are continuing to work with Mailgun.
- monitoring Jun 09, 2022, 03:22 PM UTC
Emails are beginning to be sent successfully. We are continuing to watch the issue to see if Mailgun's solution is complete or intermittent.
- monitoring Jun 09, 2022, 04:51 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 09, 2022, 04:52 PM UTC
The issue has been resolved. Please contact your Claravine CSM if you have further questions.
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