Claravine incident

Delayed Adobe Classifications

Resolved after 12 days 18 hours, affecting Adobe Classifications, on June 22, 2023.

resolved Jul 05, 2023, 03:48 PM UTC

Claravine has monitored the Adobe API long enough to establish that delays are no longer happening. If customers still experience delays, please reach out to your Admin or CSM.

Started
Jun 22, 2023, 09:13 PM UTC
Resolved
Jul 05, 2023, 03:48 PM UTC
Duration
12d 18h
Detected by Pingoru
Jun 22, 2023, 09:13 PM UTC

Affected components

Adobe Classifications

Update timeline

  1. monitoring Jun 22, 2023, 09:13 PM UTC

    The team is actively monitoring delays with the Adobe Classification API. Relevant 3rd parties have been notified of the increased latency and are investigating. Users may see submissions run longer than normal until the 3rd party API latency is resolved.

  2. monitoring Jun 23, 2023, 03:23 PM UTC

    Adobe Classification API latency is still under active monitoring.

  3. resolved Jul 05, 2023, 03:48 PM UTC

    Claravine has monitored the Adobe API long enough to establish that delays are no longer happening. If customers still experience delays, please reach out to your Admin or CSM.

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