Civitas Learning incident

Degree Map student profile page load errors.

Resolved after 1 hour 40 minutes, affecting Degree Map, on December 17, 2018.

monitoring Dec 17, 2018, 03:00 PM UTC

We have identified the problem and are monitoring the issue. The system should be in recovery.

Started
Dec 17, 2018, 02:16 PM UTC
Resolved
Dec 17, 2018, 03:57 PM UTC
Duration
1h 40m
Detected by Pingoru
Dec 17, 2018, 02:16 PM UTC

Affected components

Degree Map

Update timeline

  1. investigating Dec 17, 2018, 02:16 PM UTC

    We are experiencing errors in loading profile pages for students in Degree Map.

  2. monitoring Dec 17, 2018, 03:00 PM UTC

    We have identified the problem and are monitoring the issue. The system should be in recovery.

  3. resolved Dec 17, 2018, 03:57 PM UTC

    The load is working for most sites but users may experience some slowness.

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