Resolved after 3 days, affecting College Scheduler, on April 8, 2019.
Issues with customers unable to access College Scheduler have been resolved but we are continuing to monitor the situation and make necessary changes as applicable as registration activity ramps up.
Affected components
Update timeline
- investigating Apr 08, 2019, 04:34 PM UTC
We are experiencing issues with customers being unable to access College Scheduler or receiving timeouts. We are aware of the issue and are actively working to address the issue.
- monitoring Apr 08, 2019, 04:56 PM UTC
Issues with customers unable to access College Scheduler have been resolved but we are continuing to monitor the situation as registration activity ramps up.
- monitoring Apr 08, 2019, 06:25 PM UTC
Issues with customers unable to access College Scheduler have been resolved but we are continuing to monitor the situation and make necessary changes as applicable as registration activity ramps up.
- resolved Jun 07, 2019, 04:49 PM UTC
This incident has been resolved.
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