Resolved after 2 hours 9 minutes, affecting Advising Analytics (Inspire), on March 24, 2021.
This incident has been resolved. We experienced a database spike in usage and upgraded our database instances to handle the increased load. We apologize for any problems this may have caused.
Affected components
Update timeline
- investigating Mar 24, 2021, 02:17 PM UTC
We are currently investigating an issue with Inspire where users are unable to login. We will provide a status update as soon as possible.
- identified Mar 24, 2021, 02:42 PM UTC
The issue has been identified and we are working on a fix.
- resolved Mar 24, 2021, 04:27 PM UTC
This incident has been resolved. We experienced a database spike in usage and upgraded our database instances to handle the increased load. We apologize for any problems this may have caused.
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