Civitas Learning incident
Sporadic slowness with Inspire Advising Notes
Resolved after 1 day 17 hours, affecting Advising Analytics (Inspire), on April 19, 2021.
All systems are operating at normal capacity now. We will continue monitoring the systems and do not expect any additional concerns related to this incident. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Apr 19, 2021, 09:48 PM UTC
We are currently investigating an issue with sporadic slowness when accessing and downloading Advising Notes. We will provide updates as more information is available.
- monitoring Apr 20, 2021, 10:07 PM UTC
We identified a resource issue and added a new node. All systems are back up and we will monitor the system for slowness. We will provide another update tomorrow.
- resolved Apr 21, 2021, 03:34 PM UTC
All systems are operating at normal capacity now. We will continue monitoring the systems and do not expect any additional concerns related to this incident. We apologize for any inconvenience this may have caused.
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