Civitas Learning incident

College Scheduler is Down

Resolved after 6 hours 2 minutes, affecting College Scheduler, on September 22, 2021.

monitoring Sep 22, 2021, 04:16 PM UTC

We've identified the issue and resolved it. We are currently monitoring the servers and will notify you if any additional issues arise.

Started
Sep 22, 2021, 02:59 PM UTC
Resolved
Sep 22, 2021, 09:02 PM UTC
Duration
6h 2m
Detected by Pingoru
Sep 22, 2021, 02:59 PM UTC

Affected components

College Scheduler

Update timeline

  1. investigating Sep 22, 2021, 02:59 PM UTC

    We are currently investigating an issue with College Scheduler. We are aware that customers are getting a "503 - Service Unavailable..." error when logging in or navigating. We will provide another update on the status page as soon as we have more details.

  2. monitoring Sep 22, 2021, 04:16 PM UTC

    We've identified the issue and resolved it. We are currently monitoring the servers and will notify you if any additional issues arise.

  3. resolved Sep 22, 2021, 09:02 PM UTC

    We are no longer seeing any issues and marking this incident as resolved.

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