Resolved after 19 hours 50 minutes, affecting Degree Map and Data Warehouse (Explore) and 1 more, on December 15, 2021.
The third-party Auth0 reported all issues are resolved and systems are back to normal. We will monitor the Auth0 site for the remainder of the day before closing this out.
Affected components
Degree MapData Warehouse (Explore)Inspire for AdvisorsCourse Success Coaching (Inspire for Faculty)Course InsightsInitiative Analysis (Impact)Administrative Analytics (Illume)College Scheduler
Update timeline
- investigating Dec 15, 2021, 04:14 PM UTC
Auth0 is currently experiencing issues and preventing login to applications. Please standby as we get more details from Auth0.
- monitoring Dec 15, 2021, 05:30 PM UTC
The third-party Auth0 reported all issues are resolved and systems are back to normal. We will monitor the Auth0 site for the remainder of the day before closing this out.
- resolved Dec 16, 2021, 12:04 PM UTC
This incident is resolved.
Your product runs on more than Civitas Learning
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services