CivicPlus experienced a minor incident on September 18, 2026 affecting Login and Login and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 18, 2026, 03:58 PM UTC
Status: Investigating We are currently investigating reports of service performance degradation. Updates will follow as more information becomes available. We will continue to share updates every 30 minutes, or sooner if additional information becomes available Affected components Login (Degraded performance)
- monitoring Sep 18, 2026, 04:12 PM UTC
Status: Monitoring A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. Affected components Login (Degraded performance)
- resolved Sep 18, 2026, 06:46 PM UTC
Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational)