CivicPlus incident
Performance Degradation - Agenda and Meeting Management Select
CivicPlus experienced a minor incident on September 21, 2026 affecting Login and Login and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 17, 2026, 09:35 PM UTC
Status: Investigating We are currently investigating service disruption affecting packet generation. Users may experience slow generation. We will provide an update within 30 minutes or sooner if additional information becomes available. Affected components Login (Degraded performance)
- monitoring Sep 17, 2026, 10:02 PM UTC
Status: Monitoring A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. Affected components Login (Degraded performance)
- resolved Sep 21, 2026, 08:07 PM UTC
Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational)