CivicPlus incident

Performance Degradation - Municipal Websites Central

Minor Resolved View vendor source →

CivicPlus experienced a minor incident on September 3, 2026 affecting Login and Login and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 07:50 PM UTC
Resolved
Sep 03, 2026, 07:50 PM UTC
Duration
—
Detected by Pingoru
Sep 03, 2026, 07:50 PM UTC

Affected components

LoginLoginLoginLoginPaymentsLoginPaymentsPayments

Update timeline

  1. investigating Sep 03, 2026, 03:45 PM UTC

    Status: Investigating We are currently investigating an issue affecting Municipal Websites Central . Users may experience intermittent issues accessing select module pages. Affected components Login (Degraded performance) Payments (Degraded performance)

  2. resolved Sep 03, 2026, 07:50 PM UTC

    Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational) Payments (Operational)