CivicPlus incident
Performance Degradation - Municipal Websites Central
CivicPlus experienced a minor incident on September 3, 2026 affecting Login and Login and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2026, 09:25 PM UTC
Status: Investigating We are investigating network performance degradation affecting some Central sites. Some users may experience slow or intermittent access while a third-party network provider investigates. This appears to be isolated to the Western United States at this time. We will provide updates as they become available. Affected components Login (Degraded performance) Payments (Degraded performance)
- resolved Sep 03, 2026, 01:05 PM UTC
Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while services were being restored. Affected components Login (Operational) Payments (Operational)