Cisco Secure Email Threat Defense incident

Delay in message remediation in ETD North America region

Resolved after 19 hours 50 minutes, on July 24, 2023.

investigating Jul 24, 2023, 06:29 PM UTC

We are currently investigating a delay in remediating some of the messages in the ETD North America region. More information will be provided as it becomes available. Apologize for the inconvenience.

Started
Jul 24, 2023, 06:29 PM UTC
Resolved
Jul 25, 2023, 02:20 PM UTC
Duration
19h 50m
Detected by Pingoru
Jul 24, 2023, 06:29 PM UTC

Update timeline

  1. investigating Jul 24, 2023, 06:29 PM UTC

    We are currently investigating a delay in remediating some of the messages in the ETD North America region. More information will be provided as it becomes available. Apologize for the inconvenience.

  2. resolved Jul 25, 2023, 02:20 PM UTC

    This incident has been resolved and the remediation is back to normal now.

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