Cisco Secure Email Threat Defense incident

Experiencing False Positive Spam Convictions

Resolved after 6 days 15 hours, on July 24, 2023.

investigating Jul 24, 2023, 11:02 PM UTC

Secure Email Threat Defense is experiencing an increased number of false positive spam convictions. We are working to address this issue and will send an announcement when it is resolved.

Started
Jul 24, 2023, 11:02 PM UTC
Resolved
Jul 31, 2023, 02:53 PM UTC
Duration
6d 15h
Detected by Pingoru
Jul 24, 2023, 11:02 PM UTC

Update timeline

  1. investigating Jul 24, 2023, 11:02 PM UTC

    Secure Email Threat Defense is experiencing an increased number of false positive spam convictions. We are working to address this issue and will send an announcement when it is resolved.

  2. resolved Jul 31, 2023, 02:53 PM UTC

    This issue has been resolved. Thank you.

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