Cisco Secure Email Threat Defense incident
Service Degradation in North American and EU Region
Minor Vendor's status page →
Resolved after 21 hours 16 minutes, affecting Message Processing and Message Processing, on July 19, 2024.
The issue has been identified and a fix is being implemented.
Affected components
Message ProcessingMessage Processing
Update timeline
- investigating Jul 19, 2024, 07:56 PM UTC
Secure Email Threat Defense is experiencing a delay in email processing. We are working to address this issue and will post an update when it is resolved.
- identified Jul 19, 2024, 08:23 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 20, 2024, 05:13 PM UTC
The fix has been deployed to all environments.
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