Cisco Secure Email Threat Defense incident

Service Degradation in North American Environment

Resolved after 2 hours 53 minutes, affecting Management Portal and Message Processing, on July 29, 2024.

investigating Jul 29, 2024, 03:46 PM UTC

We are continuing to investigate this issue.

Started
Jul 29, 2024, 03:46 PM UTC
Resolved
Jul 29, 2024, 06:39 PM UTC
Duration
2h 53m
Detected by Pingoru
Jul 29, 2024, 03:46 PM UTC

Affected components

Management PortalMessage Processing

Update timeline

  1. investigating Jul 29, 2024, 03:46 PM UTC

    Secure Email Threat Defense is experiencing a delay in email processing. We are working to address this issue and will post an update when it is resolved.

  2. investigating Jul 29, 2024, 03:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 29, 2024, 06:39 PM UTC

    This incident has been resolved.

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