Cisco Secure Email Threat Defense incident
Service degradation in ETD due to an upstream service
Resolved after 6 days 20 hours, affecting Message Processing and Message Processing, on August 28, 2024.
We are currently investigating a temporary outage in our upstream service where some of the attachments are not scanned in a timely manner, but those attachments would be rescanned and action will be taken retrospectively. More information will be provided as it becomes available.
Affected components
Update timeline
- investigating Aug 28, 2024, 02:14 PM UTC
We are currently investigating a temporary outage in our upstream service where some of the attachments are not scanned in a timely manner, but those attachments would be rescanned and action will be taken retrospectively. More information will be provided as it becomes available.
- resolved Sep 04, 2024, 10:16 AM UTC
This incident has been resolved
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