Cisco Secure Access incident

Cisco Secure Access - India (West) – Mumbai (csc_ap_south-1_1_0)

Notice Resolved View vendor source →

Cisco Secure Access experienced a notice incident on January 15, 2026 affecting Network Tunnel Groups and Zero Trust Access, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 03:17 PM UTC
Resolved
Jan 15, 2026, 03:23 PM UTC
Duration
5m
Detected by Pingoru
Jan 15, 2026, 03:17 PM UTC

Affected components

Network Tunnel GroupsZero Trust Access

Update timeline

  1. monitoring Jan 15, 2026, 03:17 PM UTC

    [Impact Statement]: Customers in India (West) - Mumbai (csc_ap_south-1_1_0) may have experienced latency and connection failures with Network Tunnel Groups and Zero Trust due to ISP issues from 14:20 UTC until 14:50 UTC. We are coordinating with relevant parties to make sure everything is stable.

  2. resolved Jan 15, 2026, 03:23 PM UTC

    The issue with ISPs are now resolved.