Cisco IoT incident

IoT Operations Dashboard - US and EU - Device Management service degraded

Resolved after 1 day 4 hours, affecting Device Management and Device Management, on June 4, 2022.

identified Jun 04, 2022, 02:24 AM UTC

We have identified an issue impacting Device Management. Users may experience issues on-boarding new devices or making configuration changes to existing devices. In such scenarios, device communications will be impacted. We are working on fixing the issue. In the meantime, please contact your Cisco support team to make any configuration changes.

Started
Jun 04, 2022, 02:24 AM UTC
Resolved
Jun 05, 2022, 06:48 AM UTC
Duration
1d 4h
Detected by Pingoru
Jun 04, 2022, 02:24 AM UTC

Affected components

Device ManagementDevice Management

Update timeline

  1. identified Jun 04, 2022, 02:24 AM UTC

    We have identified an issue impacting Device Management. Users may experience issues on-boarding new devices or making configuration changes to existing devices. In such scenarios, device communications will be impacted. We are working on fixing the issue. In the meantime, please contact your Cisco support team to make any configuration changes.

  2. resolved Jun 05, 2022, 06:48 AM UTC

    This incident has been resolved.

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