Cisco IoT Outage History

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Cisco IoT had 3 outages in the last 2 years totaling 40h 9m of downtime — averaging 0.1 incidents per month.

There were 3 Cisco IoT outages since November 27, 2024 totaling 40h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ciscoiot.com

Minor February 27, 2025

App Manager Services degraded

Detected by Pingoru
Feb 27, 2025, 02:35 PM UTC
Resolved
Feb 28, 2025, 02:57 PM UTC
Duration
1d
Affected: App Manager ServiceApp Manager Service
Timeline · 6 updates
  1. investigating Feb 27, 2025, 02:35 PM UTC

    App Mgmt Operations on externally managed devices are affected. The issue is being investigated.

  2. investigating Feb 27, 2025, 02:36 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 27, 2025, 08:22 PM UTC

    Already onboarded devices are not impacted. New onboarding of externally managed devices and their app management is affected.

  4. identified Feb 28, 2025, 09:18 AM UTC

    The cause of the issue has been identified and the engineering team is working on a fix.

  5. monitoring Feb 28, 2025, 12:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 28, 2025, 02:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 7, 2025

US Device Management Services Investigating

Detected by Pingoru
Jan 07, 2025, 09:08 AM UTC
Resolved
Jan 07, 2025, 09:59 AM UTC
Duration
51m
Affected: Device Management
Timeline · 2 updates
  1. investigating Jan 07, 2025, 09:08 AM UTC

    A partial outage was identified for Device Management Services in US. We are investigating.

  2. resolved Jan 07, 2025, 09:59 AM UTC

    This is an operator induced error. Please ignore.

Read the full incident report →

Major November 27, 2024

Partial outage for Secure Equipment Access service in EU

Detected by Pingoru
Nov 27, 2024, 05:51 PM UTC
Resolved
Nov 28, 2024, 08:47 AM UTC
Duration
14h 56m
Affected: Secure Equipment Access Service
Timeline · 2 updates
  1. identified Nov 27, 2024, 05:51 PM UTC

    Our monitoring systems have detected intermittent service interruptions for SEA connections. Users may experience abrupt disconnections for established SEA connections. Engineering team is working on a fix and will roll out soon.

  2. resolved Nov 28, 2024, 08:47 AM UTC

    A fix was implemented, validated, and deployed.

Read the full incident report →