Cisco IoT incident

We are observing issues with device connectivity to the IoT Operations Dashboard.

Resolved after 23 minutes, affecting Device Management, on September 7, 2022.

investigating Sep 07, 2022, 07:29 PM UTC

The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

Started
Sep 07, 2022, 07:24 PM UTC
Resolved
Sep 07, 2022, 07:47 PM UTC
Duration
23m
Detected by Pingoru
Sep 07, 2022, 07:24 PM UTC

Affected components

Device Management

Update timeline

  1. investigating Sep 07, 2022, 07:24 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 07, 2022, 07:29 PM UTC

    The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

  3. resolved Sep 07, 2022, 07:47 PM UTC

    We have remediated the issue. The system is operational now

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