Cisco IoT incident

We are observing issues with device connectivity to the IoT Operations Dashboard

Resolved after 18 minutes, affecting Device Management, on September 20, 2022.

investigating Sep 20, 2022, 05:06 PM UTC

The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

Started
Sep 20, 2022, 05:04 PM UTC
Resolved
Sep 20, 2022, 05:22 PM UTC
Duration
18m
Detected by Pingoru
Sep 20, 2022, 05:04 PM UTC

Affected components

Device Management

Update timeline

  1. investigating Sep 20, 2022, 05:04 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 20, 2022, 05:06 PM UTC

    The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

  3. resolved Sep 20, 2022, 05:22 PM UTC

    We have remediated the issue. The system is operational now

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