Resolved after 2 hours 38 minutes, affecting Secure Equipment Access Service, on October 8, 2023.
A fix has been implemented and all services are fully available. Cisco will continue to monitor the service to ensure no further impact. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Oct 08, 2023, 03:05 AM UTC
A partial outage was identified for Device Management Services in EU. We are investigating.
- investigating Oct 08, 2023, 03:19 AM UTC
Secure Equipment Access is currently degraded and sessions may not be available. Cisco Engineering teams are aware and working to resolve the issue. We apologize for any inconvenience.
- identified Oct 08, 2023, 03:50 AM UTC
The issue has been identified and a fix has been implemented. We are currently Monitoring to ensure services are stable. Thank you for your patience and we apologize for any inconvenience.
- monitoring Oct 08, 2023, 04:47 AM UTC
A fix has been implemented and all services are fully available. Cisco will continue to monitor the service to ensure no further impact. We apologize for any inconvenience.
- resolved Oct 08, 2023, 05:44 AM UTC
All Services are operating normally. We apologize for any inconvenience.
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