Cisco IoT incident

Partial outage for Secure Equipment Access service in EU

Resolved after 14 hours 56 minutes, affecting Secure Equipment Access Service, on November 27, 2024.

identified Nov 27, 2024, 05:51 PM UTC

Our monitoring systems have detected intermittent service interruptions for SEA connections. Users may experience abrupt disconnections for established SEA connections. Engineering team is working on a fix and will roll out soon.

Started: Nov 27, 2024, 05:51 PM UTC
Resolved: Nov 28, 2024, 08:47 AM UTC
Duration: 14h 56m
Detected by Pingoru: Nov 27, 2024, 05:51 PM UTC

Affected components

Secure Equipment Access Service

Update timeline

identified Nov 27, 2024, 05:51 PM UTC

Our monitoring systems have detected intermittent service interruptions for SEA connections. Users may experience abrupt disconnections for established SEA connections. Engineering team is working on a fix and will roll out soon.
resolved Nov 28, 2024, 08:47 AM UTC

A fix was implemented, validated, and deployed.

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