Resolved after 1 day, affecting App Manager Service and App Manager Service, on February 27, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
App Manager ServiceApp Manager Service
Update timeline
- investigating Feb 27, 2025, 02:35 PM UTC
App Mgmt Operations on externally managed devices are affected. The issue is being investigated.
- investigating Feb 27, 2025, 02:36 PM UTC
We are continuing to investigate this issue.
- investigating Feb 27, 2025, 08:22 PM UTC
Already onboarded devices are not impacted. New onboarding of externally managed devices and their app management is affected.
- identified Feb 28, 2025, 09:18 AM UTC
The cause of the issue has been identified and the engineering team is working on a fix.
- monitoring Feb 28, 2025, 12:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 28, 2025, 02:57 PM UTC
This incident has been resolved.
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