Cirrus Insight incident

Sidebar Errors in Cirrus Insight

Resolved after 5 hours 10 minutes, affecting Cirrus Insight Gmail and Cirrus Insight Outlook and 1 more, on June 16, 2026.

monitoring Jun 16, 2026, 03:10 PM UTC

A fix has been implemented by our 3rd party provider and error messages have cleared. We will continue to monitor to ensure resolution. Sorry for any inconvenience.

Started
Jun 16, 2026, 01:12 PM UTC
Resolved
Jun 16, 2026, 06:22 PM UTC
Duration
5h 10m
Detected by Pingoru
Jun 16, 2026, 01:12 PM UTC

Affected components

Cirrus Insight GmailCirrus Insight OutlookEmail TrackingBuyer Signals

Update timeline

  1. investigating Jun 16, 2026, 01:12 PM UTC

    We're receiving reports of red error messages in the CI sidebar. Specifically, issues loading Buyer Signals and Email Activities. This issue is currently under investigation. We will provide updates as they become available.

  2. identified Jun 16, 2026, 02:24 PM UTC

    We've identified the root of this issue to be related to a 3rd party outage, effecting their US East public cluster. They're in the process of deploying a fix to improve stability of the platform. Users should expect to see improvements soon.

  3. monitoring Jun 16, 2026, 03:10 PM UTC

    A fix has been implemented by our 3rd party provider and error messages have cleared. We will continue to monitor to ensure resolution. Sorry for any inconvenience.

  4. resolved Jun 16, 2026, 06:22 PM UTC

    This issue has been resolved.

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