Resolved after 3 hours 32 minutes, affecting Cirrus Insight Gmail and Cirrus Insight Outlook, on December 13, 2019.
Due to a third party application issue, we are receiving reports that a small subset of users are experiencing intermittent connectivity issues. Symptoms include being unexpectedly logged out of Cirrus Insight, requiring logging in again. We will continue to monitor the situation and provide updates as they become available.
Affected components
Update timeline
- identified Dec 13, 2019, 04:59 PM UTC
Due to a third party application issue, we are receiving reports that a small subset of users are experiencing intermittent connectivity issues. Symptoms include being unexpectedly logged out of Cirrus Insight, requiring logging in again. We will continue to monitor the situation and provide updates as they become available.
- monitoring Dec 13, 2019, 07:15 PM UTC
Due to a third party application issue, we are receiving reports that a small subset of users are experiencing intermittent connectivity issues. Symptoms include being unexpectedly logged out of Cirrus Insight, requiring logging in again. We will continue to monitor the situation and provide updates as they become available.
- resolved Dec 13, 2019, 08:32 PM UTC
This incident has been resolved. Thank you for your patience in this regard.
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