Resolved after 5 hours 40 minutes, affecting Cirrus Insight Gmail and Cirrus Insight Outlook and 1 more, on August 18, 2020.
This outstanding login issue has been addressed and a fix deployed. We will continue to monitor the situation and update accordingly. Thank you for your patience.
Affected components
Update timeline
- investigating Aug 18, 2020, 01:33 PM UTC
A subset of Cirrus Insight users are currently experiencing issues logging into the Application and Account Management Dashboard. We are aware of the issue and are working towards a resolution. We apologize for the inconvenience that this may cause.
- identified Aug 18, 2020, 05:17 PM UTC
We have identified the root of the login issue and are working towards a quick resolution.
- monitoring Aug 18, 2020, 06:21 PM UTC
This outstanding login issue has been addressed and a fix deployed. We will continue to monitor the situation and update accordingly. Thank you for your patience.
- resolved Aug 18, 2020, 07:14 PM UTC
This issue has been resolved.
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