Resolved after 10 hours 5 minutes, affecting Cirrus Insight Gmail and Cirrus Insight Outlook, on May 12, 2021.
This incident has been resolved. We are not seeing any more effects from the service interruption. If you are still experiencing any issues, please let us know.
Affected components
Update timeline
- investigating May 12, 2021, 01:26 AM UTC
Salesforce is experiencing a global service interruption due to DNS issues. This issue is also reported to have been the cause of issues among Cirrus Insight users attempting to log in to the app. Our team is following the service outage closely and looking for ways to minimize interruptions for our customers. For continued updates please visit: https://status.salesforce.com/generalmessages/ or trust.salesforce.com
- investigating May 12, 2021, 01:40 AM UTC
We are continuing to investigate this issue.
- resolved May 12, 2021, 11:32 AM UTC
This incident has been resolved. We are not seeing any more effects from the service interruption. If you are still experiencing any issues, please let us know.
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