Cirrus Insight incident

'19 Side Panel and Dashboard Issues

Resolved after 3 hours 48 minutes, affecting Cirrus Insight Gmail and Cirrus Insight Outlook and 1 more, on June 10, 2021.

monitoring Jun 10, 2021, 06:47 PM UTC

The service interruptions have been resolved and we’re seeing no further issues related to this incident within Cirrus Insight. We will continue to monitor the status of this issue and update as required.

Started
Jun 10, 2021, 04:27 PM UTC
Resolved
Jun 10, 2021, 08:15 PM UTC
Duration
3h 48m
Detected by Pingoru
Jun 10, 2021, 04:27 PM UTC

Affected components

Cirrus Insight GmailCirrus Insight OutlookAccount Management DashboardEmail SyncCalendar Sync

Update timeline

  1. investigating Jun 10, 2021, 04:27 PM UTC

    Cirrus Insight is experiencing issues impacting the Cirrus Insight '19 side panel and dashboard. The team is working to determine a root cause and resolution. In the meantime, users may experience the following interruptions: -Sidebar log in issues via Gmail -Log in lag to the Cirrus Insight Dashboard -Failed connection to Cirrus Insight error message upon accessing the side panel

  2. investigating Jun 10, 2021, 05:26 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 10, 2021, 06:47 PM UTC

    The service interruptions have been resolved and we’re seeing no further issues related to this incident within Cirrus Insight. We will continue to monitor the status of this issue and update as required.

  4. resolved Jun 10, 2021, 08:15 PM UTC

    This incident has been resolved.

Your product runs on more than Cirrus Insight

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →