Resolved after 5 hours 23 minutes, affecting Email Sync and Calendar Sync, on May 17, 2024.
This issue has been resolved. A small subset of users may need to restart their sync via the dashboard.
Affected components
Email SyncCalendar Sync
Update timeline
- investigating May 17, 2024, 03:15 PM UTC
We're currently investigating intermittent sync issues on our Calendar and Email Sync products. Updates will be provided as they become available.
- identified May 17, 2024, 04:37 PM UTC
We have identified the issue with our syncs and are working towards resolution.
- monitoring May 17, 2024, 05:04 PM UTC
A fix for the sync services issue has been implemented and we are monitoring the results.
- resolved May 17, 2024, 08:39 PM UTC
This issue has been resolved. A small subset of users may need to restart their sync via the dashboard.
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