Cirrus Insight incident

Cirrus Insight Side Panel Contact List Issues

Resolved after 23 hours 31 minutes, affecting Cirrus Insight Gmail and Cirrus Insight Outlook, on September 3, 2024.

monitoring Sep 03, 2024, 07:27 PM UTC

A fix has been implemented and we are monitoring the situation.

Started
Sep 03, 2024, 02:02 PM UTC
Resolved
Sep 04, 2024, 01:34 PM UTC
Duration
23h 31m
Detected by Pingoru
Sep 03, 2024, 02:02 PM UTC

Affected components

Cirrus Insight GmailCirrus Insight Outlook

Update timeline

  1. investigating Sep 03, 2024, 02:02 PM UTC

    Cirrus Insight is currently receiving reports of intermittent side panel issues with our Gmail and Outlook applications. Specifically, we're seeing Contact Lists not populating or performing as expected. Our Engineering team is researching the issue and hope to have resolution soon. Updates will be provided as they become available.

  2. monitoring Sep 03, 2024, 07:27 PM UTC

    A fix has been implemented and we are monitoring the situation.

  3. resolved Sep 04, 2024, 01:34 PM UTC

    This incident has been resolved. Thank you for your patience.

Your product runs on more than Cirrus Insight

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →