Cirrus Insight incident

Slow Sync Process

Resolved after 22 hours 23 minutes, affecting Email Sync and Calendar Sync, on January 13, 2026.

investigating Jan 13, 2026, 02:52 PM UTC

We're currently investigating why some users are seeing slow calendar and email sync response times on our current product. The syncs do not fail, they're just slow to run the required process. Updates to follow as they become available.

Started
Jan 13, 2026, 02:52 PM UTC
Resolved
Jan 14, 2026, 01:16 PM UTC
Duration
22h 23m
Detected by Pingoru
Jan 13, 2026, 02:52 PM UTC

Affected components

Email SyncCalendar Sync

Update timeline

  1. investigating Jan 13, 2026, 02:52 PM UTC

    We're currently investigating why some users are seeing slow calendar and email sync response times on our current product. The syncs do not fail, they're just slow to run the required process. Updates to follow as they become available.

  2. resolved Jan 14, 2026, 01:16 PM UTC

    This issue has been resolved. Thank you for your patience.

Your product runs on more than Cirrus Insight

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →