Ciptex incident

Twilio - console logs and signup page not working

Minor Resolved View vendor source →

Ciptex experienced a minor incident on January 19, 2026 affecting Twilio Console, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 07:09 AM UTC
Resolved
Jan 19, 2026, 08:00 AM UTC
Duration
51m
Detected by Pingoru
Jan 19, 2026, 07:09 AM UTC

Affected components

Twilio Console

Update timeline

  1. investigating Jan 19, 2026, 07:01 AM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Jan 19, 2026, 07:06 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 19, 2026, 07:09 AM UTC

    Twilio login and signup page is now operating normally. Twilio will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Jan 19, 2026, 08:00 AM UTC

    Twilio login and signup page issue has been resolved and is operating normally at this time.