Ciptex incident

Twilio - Inbound calls not reaching to Twilio's +34 numbers

Minor Resolved View vendor source →

Ciptex experienced a minor incident on January 22, 2026 affecting Twilio Voice, Europe, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 12:13 PM UTC
Resolved
Jan 22, 2026, 01:07 PM UTC
Duration
54m
Detected by Pingoru
Jan 22, 2026, 12:13 PM UTC

Affected components

Twilio Voice, Europe

Update timeline

  1. investigating Jan 22, 2026, 12:13 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. identified Jan 22, 2026, 12:15 PM UTC

    The issue causing inbound call failures to Twilio +34 phone numbers has been identified. Twilio are actively working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

  3. resolved Jan 22, 2026, 01:07 PM UTC

    Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.