Ciptex incident

Twilio - Delays using Taskrouter and Flex

Minor Resolved View vendor source →

Ciptex experienced a minor incident on February 27, 2026, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 07:13 PM UTC
Resolved
Feb 27, 2026, 07:20 PM UTC
Duration
7m
Detected by Pingoru
Feb 27, 2026, 07:13 PM UTC

Update timeline

  1. investigating Feb 27, 2026, 07:13 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Feb 27, 2026, 07:18 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 27, 2026, 07:20 PM UTC

    Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.