Resolved after 3 hours 53 minutes, affecting Agent Dashboard and CINC for Agents and 1 more, on July 11, 2025.
All Consumer Site, App, and CRM functionality appears to be functioning normally. We are continuing to monitor.
Affected components
Update timeline
- investigating Jul 11, 2025, 11:47 AM UTC
CINC is experiencing a network outage that is affecting all sites. The CRM, Agent App, and Consumer Sites are currently down. The tech and network teams are working to resolve the issue ASAP.
- investigating Jul 11, 2025, 12:23 PM UTC
The Consumer Site and CRM components are back up and running. Some initial slowness/lag is expected after logging in but will clear up shortly. The tech team is continuing to monitor and investigate.
- monitoring Jul 11, 2025, 12:39 PM UTC
All Consumer Site, App, and CRM functionality appears to be functioning normally. We are continuing to monitor.
- resolved Jul 11, 2025, 03:41 PM UTC
This incident has been resolved.
Your product runs on more than CINC
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services