Cin7 incident

Cin7 Core: Customers using our legacy Stripe integration are seeing an error when processing payments

Minor Ongoing

Cin7 is currently experiencing a minor incident affecting Cin7 Core (Core: 3rd Party Integrations), which began 3h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 07:55 PM UTC
Resolved
Ongoing
Duration
● 2h 33m
Detected by Pingoru
Jun 02, 2026, 07:55 PM UTC

Affected components

Cin7 Core (Core: 3rd Party Integrations)

Update timeline

  1. investigating Jun 02, 2026, 07:55 PM UTC

    Customers get an "Invalid Stripe API version". This is permissions related and we are working with Stripe to resolve it.

  2. monitoring Jun 02, 2026, 09:06 PM UTC

    We implemented a fix and are currently monitoring the result.