Cin7 incident

Missing information from B2B orders

Minor Resolved

Cin7 experienced a minor incident on May 22, 2026 affecting Cin7 Omni (Omni: B2B Portal), lasting 34m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 01:55 AM UTC
Resolved
May 22, 2026, 02:29 AM UTC
Duration
34m
Detected by Pingoru
May 22, 2026, 01:55 AM UTC

Affected components

Cin7 Omni (Omni: B2B Portal)

Update timeline

  1. investigating May 22, 2026, 01:55 AM UTC

    We are investigating an issue where customer first and last names are missing from the delivery address on B2B orders.

  2. resolved May 22, 2026, 02:29 AM UTC

    This incident has been resolved.