Cin7 incident

Product listing error - Magento

Minor Ongoing

Cin7 is currently experiencing a minor incident affecting Cin7 Core (Core: Cloud (dearsystems.com)) and Cin7 Core (Core: B2B Portal) and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 02:36 AM UTC
Resolved
Ongoing
Duration
● 1h 40m
Detected by Pingoru
May 14, 2026, 02:36 AM UTC

Affected components

Cin7 Core (Core: Cloud (dearsystems.com))Cin7 Core (Core: B2B Portal)Cin7 Core (Core: Warehouse Management (WMS))Cin7 Core (Core: Point of Sale (POS))Cin7 Core (Core: Manufacturing (MES))Cin7 Core (Core: API)Cin7 Core (Core: 3rd Party Integrations)Cin7 Core (Core: Help Center)Cin7 Core (Core: 2FA)

Update timeline

  1. investigating May 14, 2026, 02:36 AM UTC

    We are investigating technical errors affecting product listings for Magento. Users may see 'runtime' or 'index out of bounds' errors during the listing process. Our team is working on a fix