Cin7 incident

Product Listing Failure – Magento & Amazon Seller

Minor Ongoing

Cin7 is currently experiencing a minor incident affecting Cin7 Core (Core: 3rd Party Integrations), which began 9 min ago. The vendor's full update timeline is below.

Started
May 13, 2026, 04:00 AM UTC
Resolved
Ongoing
Duration
● 8m
Detected by Pingoru
May 13, 2026, 04:00 AM UTC

Affected components

Cin7 Core (Core: 3rd Party Integrations)

Update timeline

  1. identified May 13, 2026, 04:00 AM UTC

    Customers are currently unable to list products to Magento and Amazon Seller from the integration screen due to the following runtime error: "Could not load file or assembly 'Ben.Demystifier, Version=0.4.0.0, Culture=neutral, PublicKeyToken=a6d206e05440431a' or one of its dependencies. The system cannot find the file specified."