Cielo incident

Indisponibilidade Ambiente Sandbox e-Commerce

Minor Resolved View vendor source →

Cielo experienced a minor incident on April 29, 2026 affecting Autorizador Digital and e-Commerce - PSP, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 12:53 PM UTC
Resolved
Apr 29, 2026, 04:55 PM UTC
Duration
4h 2m
Detected by Pingoru
Apr 29, 2026, 12:53 PM UTC

Affected components

Autorizador Digitale-Commerce - PSP

Update timeline

  1. investigating Apr 29, 2026, 12:53 PM UTC

    Identificada indisponibilidade no ambiente de Homologação/Sandbox do e-Commerce, impactando em testes de implementação. O ambiente produtivo segue disponível e estável.

  2. resolved Apr 29, 2026, 04:55 PM UTC

    Ambiente normalizado