Cielo incident

Indisponibilidade no retorno de pagamentos de QR-Code PIX para o banco do Brasil

Major Resolved View vendor source →
Started
Mar 30, 2026, 02:46 PM UTC
Resolved
Mar 30, 2026, 06:06 PM UTC
Duration
3h 20m
Detected by Pingoru
Mar 30, 2026, 02:46 PM UTC

Affected components

Pix

Update timeline

  1. investigating Mar 30, 2026, 03:16 PM UTC

    Identificado ausência no retorno de pagamentos de QR-Code PIX para o banco do Brasil. Emissor acionado para investigação.

  2. identified Mar 30, 2026, 03:26 PM UTC

    Instabilidade confirmada no ambiente do banco do Brasil, times técnicos do emissor seguem avaliando internamente.

  3. monitoring Mar 30, 2026, 05:47 PM UTC

    Identificamos retorno gradual dos pagamentos de QR-Code do banco Brasil a partir das 13:52, estamos acompanhando o ambiente.

  4. resolved Mar 30, 2026, 06:06 PM UTC

    Transações normalizadas após atuação do time técnico do banco do Brasil.

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