Cielo incident

Indisponibilidade no acesso à aba de taxas e planos no Site Cielo

Major Resolved View vendor source →

Cielo experienced a major incident on April 1, 2026 affecting App Cielo and Site Cielo, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 06:20 PM UTC
Resolved
Apr 01, 2026, 08:55 PM UTC
Duration
2h 35m
Detected by Pingoru
Apr 01, 2026, 06:20 PM UTC

Affected components

App CieloSite Cielo

Update timeline

  1. investigating Apr 01, 2026, 06:53 PM UTC

    Estamos investigando esse desvio em sala de guerra.

  2. resolved Apr 01, 2026, 08:55 PM UTC

    Ambiente normalizado