Cielo incident

Indisponibilidade no Extrato de Vendas do dia anterior Site/ APP

Minor Resolved View vendor source →

Cielo experienced a minor incident on April 11, 2026 affecting App Cielo and Site Cielo, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2026, 11:00 AM UTC
Resolved
Apr 11, 2026, 11:49 AM UTC
Duration
49m
Detected by Pingoru
Apr 11, 2026, 11:00 AM UTC

Affected components

App CieloSite Cielo

Update timeline

  1. investigating Apr 11, 2026, 11:23 AM UTC

    Identificamos uma indisponibilidade no Extrato de Vendas do dia anterior Site/ APP.

  2. investigating Apr 11, 2026, 11:25 AM UTC

    Em processo de normalização, com previsão de estabilização às 9h.

  3. resolved Apr 11, 2026, 12:15 PM UTC

    Ambiente normalizado.