Cielo incident

Intermitência no acesso à aba e-Commerce via Site/App Cielo

Minor Resolved View vendor source →

Cielo experienced a minor incident on April 13, 2026 affecting App Cielo and Site Cielo, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 02:47 PM UTC
Resolved
Apr 13, 2026, 05:31 PM UTC
Duration
2h 43m
Detected by Pingoru
Apr 13, 2026, 02:47 PM UTC

Affected components

App CieloSite Cielo

Update timeline

  1. investigating Apr 13, 2026, 02:47 PM UTC

    Estamos investigando

  2. resolved Apr 13, 2026, 05:59 PM UTC

    Ambiente normalizado