Cielo incident

Intermitência na atualização do status de pedidos Checkout

Minor Resolved View vendor source →

Cielo experienced a minor incident on July 21, 2026 affecting e-Commerce - PSP, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 08:50 PM UTC
Resolved
Jul 21, 2026, 09:45 PM UTC
Duration
54m
Detected by Pingoru
Jul 21, 2026, 08:50 PM UTC

Affected components

e-Commerce - PSP

Update timeline

  1. investigating Jul 21, 2026, 08:50 PM UTC

    Em análise pelos times técnicos

  2. identified Jul 21, 2026, 09:06 PM UTC

    O time técnico identificou o problema e está realizando a correção

  3. resolved Jul 21, 2026, 09:45 PM UTC

    Correção efetuada, todas transações pendentes do dia de hoje foram atualizadas