Cielo incident

Indisponibilidade parcial na visualização do Extrato e EDI através do Site/App Cielo.

Minor Resolved View vendor source →

Cielo experienced a minor incident on June 22, 2026 affecting App Cielo and Site Cielo, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 10:48 AM UTC
Resolved
Jun 22, 2026, 02:01 PM UTC
Duration
3h 13m
Detected by Pingoru
Jun 22, 2026, 10:48 AM UTC

Affected components

App CieloSite Cielo

Update timeline

  1. investigating Jun 22, 2026, 10:48 AM UTC

    Incidente reportado, estamos investigando esse problema.

  2. identified Jun 22, 2026, 01:57 PM UTC

    Visualização do extrato via Site e APP foram normalizados. Seguimos atuando na disponibilização do extrato EDI.

  3. resolved Jun 22, 2026, 02:01 PM UTC

    This incident has been resolved.