Cielo incident

Indisponibilidade na validação da biometria facial através do Site Cielo

Major Resolved View vendor source →

Cielo experienced a major incident on June 10, 2026 affecting Site Cielo, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 03:45 PM UTC
Resolved
Jun 10, 2026, 04:53 PM UTC
Duration
1h 7m
Detected by Pingoru
Jun 10, 2026, 03:45 PM UTC

Affected components

Site Cielo

Update timeline

  1. investigating Jun 10, 2026, 04:20 PM UTC

    Equipes atuando na normalização.

  2. resolved Jun 10, 2026, 04:53 PM UTC

    Ambiente normalizado.